Privacy Policy

WADITEK ("we", "our", "us") is committed to protecting your personal data and respecting your privacy in accordance with the EU General Data Protection Regulation (GDPR) and applicable national data protection laws.

We collect the following categories of personal data:

• Identity & contact data: first and last name, email, phone number, shipping and billing address.
• Order data: products purchased, order totals, order history.
• Technical data: IP address, browser type, device type, operating system, and pages visited.
• Communication data: messages you send us via the contact form or email.

We use your data only for legitimate purposes, including:

• Processing and shipping your orders
• Providing customer support and responding to inquiries
• Sending order confirmations, shipping updates, and transactional emails
• Improving our website and product offering
• Complying with legal and tax obligations

All payments are processed by Stripe Payments Europe, Ltd., a PCI-DSS Level 1 certified payment processor. When you enter your payment card details, this information is transmitted directly to Stripe over an encrypted connection. We never see, store, or process your full card number, CVV, or expiry date.

Stripe acts as a data controller for the payment data it collects. For more details, see Stripe's Privacy Policy.

We use cookies and similar technologies to operate our website, remember your preferences, analyze traffic, and improve user experience. By using our website, you consent to our use of cookies. You can adjust your browser settings to refuse cookies, but some features may not function correctly.

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict processing of your data
• Request data portability
• Lodge a complaint with your national data protection authority

To exercise these rights, contact us at contact@techstoreeu.com.

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with our legal obligations (typically 7 years for tax and accounting purposes). After this period, your data is securely deleted or anonymized.

We share data with trusted third parties only as required to deliver our services:

• Stripe — payment processing
• Shipping carriers (DHL, UPS, GLS, La Poste, etc.) — order delivery
• Email service providers — transactional emails
• Analytics providers — anonymized website analytics

We never sell your personal data.

For all privacy-related inquiries, including data access, correction, or deletion requests, contact our data protection team at contact@techstoreeu.com.